Privacy Policy
October 7, 2026
1. Introduction
- 1.1This Privacy Policy explains how Pok (“Pok”, “we”, “us”) handles information when you use the Pok app for iPhone and iPad (the “App”) and the pok.run website.
- 1.2By using the App, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
- 2.1The App does not require an account. We do not collect your name, email address, contacts, location, advertising identifier, or usage analytics.
- 2.2The only information the App sends to us is the crash report described in Section 3.
- 2.3If you contact us by email, we receive your email address and the content of your message, which we use only to respond to you.
3. Crash Reports
- 3.1The App uses Firebase Crashlytics, a service provided by Google LLC, to collect crash reports when the App stops unexpectedly.
- 3.2A crash report contains the stack trace, device model, operating system version, App version, the time of the crash, and a random installation identifier generated by Crashlytics.
- 3.3Crash reports do not contain your name, contact details, game files, save data, or other content you add to the App.
- 3.4We use crash reports only to diagnose and fix problems in the App. They are not used for advertising, tracking, or profiling.
- 3.5Crash reports are processed by Google in accordance with the Firebase privacy policy.
4. Data Stored on Your Device
- 4.1Game files you import, battery saves, save states, settings, controller configurations, skins, cheat codes, and library metadata are stored locally on your device. We have no access to this data.
- 4.2Deleting the App removes this data from your device, except for copies kept in your iCloud account or device backups.
5. iCloud Sync
- 5.1iCloud sync is optional. When enabled, your data is stored in your own iCloud account and is subject to Apple’s privacy policy.
- 5.2We do not operate our own sync servers and cannot access data stored in your iCloud account.
6. Third-Party Services
- 6.1Firebase Crashlytics is the only third-party service integrated into the App. The App contains no third-party analytics, advertising, or tracking services.
- 6.2In-app purchases are processed by Apple. We do not receive your payment information.
- 6.3The App and website may link to third-party websites, such as skin or cheat code resources. Those websites are governed by their own privacy policies.
7. Data Retention
- 7.1Crash reports are retained by Firebase Crashlytics for up to 90 days and are then deleted.
- 7.2Support emails are kept only as long as needed to resolve your request.
8. Children’s Privacy
- 8.1The App is not directed at children under 13, and we do not knowingly collect personal information from children.
9. Your Rights
- 9.1You can delete all locally stored data at any time by deleting the App.
- 9.2Depending on where you live, you may have rights to access or delete information about you. To make a request, contact us at the address in Section 11.
10. Changes to This Policy
- 10.1We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will be revised.
11. Contact
- 11.1Questions about this Privacy Policy can be sent to privacy@pok.run.